Terms & Conditions

Welcome to Meezora (“we”, “us”, or “our”). By visiting our website, placing an order, or using our services, you agree to these Terms & Conditions. Please read them carefully before shopping with us.

1. About Meezora

Meezora is a women's clothing store offering premium unstitched fabrics, prints, and ready-to-wear styles for shoppers across Pakistan. Visit us online at meezora.pk.

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that you are at least 18 years old (or have permission from a parent or guardian) and that you agree to comply with these terms. If you do not agree, please do not use our website or services.

3. Products & Availability

• We strive to display accurate product names, images, descriptions, sizes, colors, and prices. Minor variations in fabric shade or appearance may occur.
• All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.
• If a product becomes unavailable after you place an order, we will contact you to offer a replacement, store credit, or a refund.
• Please follow any fabric care instructions provided with your garment or on the product page.

4. Orders & Pricing

• Placing an order through our website constitutes an offer to purchase. We reserve the right to accept or decline any order.
• Prices are shown in Pakistani Rupees (PKR) unless stated otherwise and may change without prior notice.
• Promotional offers, discounts, and deals are valid only for the stated period and subject to their specific terms.
• You are responsible for providing accurate contact details, delivery address, and order information.

5. Payment

• We accept payment methods shown at checkout (such as cash on delivery or online payment, where available).
• Your order will be processed once payment is confirmed or your order is accepted for cash on delivery.
• We are not responsible for delays caused by incorrect payment details or failed transactions on the customer’s side.

6. Delivery

• We aim to deliver your clothing order safely and on time. Estimated delivery times are approximate and not guaranteed.
• Delivery charges, if applicable, will be shown at checkout before you confirm your order.
• Please ensure someone is available to receive the order at the delivery address provided.
• Risk of loss passes to you once the order is delivered to the address you provided.
• We are not liable for delays caused by incorrect addresses, unavailability of the recipient, or events outside our control.

7. Pickup & In-Store Purchases

If you choose to collect your order from our store or purchase in person, please bring your order confirmation. Store hours are listed on our website and may change on holidays or special occasions.

8. Returns, Exchanges & Refunds

• Returns and exchanges are handled according to our Return & Refund Policy.
• Worn, washed, altered, or damaged items (beyond delivery damage) may not be eligible for return or exchange.
• If you receive a damaged, defective, or incorrect item, please contact us promptly with your order number and photos where possible.
• Approved refunds will be processed using the original payment method where possible.

9. Product Care

Clothing should be cared for according to the fabric care instructions provided. Meezora is not responsible for damage caused by improper washing, ironing, or alteration after delivery.

10. Website Use

• You agree not to misuse our website, attempt unauthorized access, or interfere with its normal operation.
• Content on this website (text, images, logos, and design) is owned by Meezora and may not be copied or reused without permission.
• We may suspend or restrict access to the website for maintenance, security, or legal reasons.

11. Accounts

If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Notify us immediately if you suspect unauthorized use.

12. Limitation of Liability

To the fullest extent permitted by law, Meezora shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim related to an order shall not exceed the amount you paid for that order.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised date. Continued use of our website after changes means you accept the updated terms.

14. Contact Us

For questions about these terms, your order, or our products, please contact us:

• Email: meezora@gmail.com
• Phone / WhatsApp: 0300 6358119
• Contact page: meezora.pk/contact

Meezora — Elevate Your Style.